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Honeywell error code

WV8840 Honeywell gas valve blinking 4 times

New gas WT8840 gas valve does not have same problem
Error codes WV8840 series
Error codes WT8840
Honeywell error code
Design flaw in WV8840?
When error code is blinking 4 times, the troubleshoot section in WV8840 manual says to replace gas control valve because high limit ECO or high limit has tripped.
The Honeywell WV8840 series ECO trips at 188-199°F ... all calibrations are approximate.

But this error actually means something is wrong with gas control valve design, or engineering or manufacturing ... and should be covered by warranty.
Why:
TCOThe TCO (thermal cut off) is a re-settable switch located on front of combustion chamber. Or on Ultra low NOx heaters, it is located inside the combustion chamber and can be replaced. The TCO responds to heat inside the combustion chamber, and operates mechanically (no electronics). Locate the TCO by removing combustion cover on front of heater and following red-white wires down from gas control valve.

The red wire is connected to the TCO. After passing the TCO, the red and white wires enter the combustion chamber where they are connected to the thermopile. The thermopile is heated by the pilot flame and produces enough current to operate gas valve circuit board.
The TCO trips off when temperatures inside the combustion chamber reach 190-200°F depending on models. When the TCO trips, the circuit board receives no power, and gas valve solenoids turn off fuel, and both pilot light and burner flames go out. Resource: How to test TCO
So if burner shuts down when combustion chamber reaches 190-200°F, how did water temperature inside tank go above 188-199° when the thermal efficiency (percentage of combustion heat that is actually converted into hot water) of atmospheric vented gas heaters that use the WV8840 is about 80-85%. The atmospheric water heater that uses the WV8840 experiences 15-20% heat loss up the flue pipe, so 190-200°F in the combustion chamber would not likely cause 188-199° water temperatures inside the tank.

New gas valve design does not have same problem
Replacement valve WT8840 does not have same problem

The new replacement Honeywell gas valve is the WT8840 (vs the older WV8840). The new valve can be put back into service after the 4 blink error by turning down temperature a bit.
One resource showed the new valve has higher limit ... with ECO trip at 210°.
Max temperature for any type water heater, including boilers, booster heaters etc is 210° to avoid risk of steam explosion. The TP valve releases water at 210°.
I do not know if higher ECO threshold is the reason the new WT series gas valve does not have same problem as older WV series.

Remember, the 4 blink error code on the new gas valve does NOT mean the gas valve has no problem. The heater must be checked out, with no guarantee that the gas valve has not actually failed and needs to be replaced ... but the good new is, that if problem is just a glitchy misread of temperature, then the new WT series gas valve will recover (without replacement) by turning down temperature a bit.
The new WT8840 (vs the older WV8840) reduces the certainty of having to replace gas valve if you have the 4 blink error.
Resource:
Read the write-up and resources
How to replace Honeywell gas control valve
Bob Robertson wrote the following solution:
I had a power outage at my house and coincidentally (?) my water heater pilot light went out. 
My Kenmore water heater is controlled by the Honeywell Gas Valve (part # 9007884), which contains the WV8840 Communication Port. 
[Sounds like the WV88040 gas control valve]
 
The water heater wouldn’t re-light, but I noticed that the indicator was blinking four times in succession.
That signaled an error code for a fatal flaw in the water heater gas valve.
The water heater had supposedly over-heated, even though I had never had it set to anything but “low” (120°F) in the 3 years I have had it. 
By the way, the 3 year warranty expired 3 week ago.
 
The manual, and Sears parts department, told me I needed a new control valve at $150. 
That was their only solution.  They said there was no way to re-set the board.

I researched the internet (many hours!) and found a guy that removed the board allowing the capacitors to discharge fully, (just by removing the board). 
I ended up doing this and it worked like magic. 
Gene adds: the valve is disassembled by removing screw at bottom of gas control:
Steps for disassembly
Steps for replacing gas control

Although, the first time I did it, I only let it sit for about a half hour like he did, and I still got the 4 blinks and it wouldn’t light. 
So, I decided to let it sit overnight and that did the trick for me.  When I put it back in it blinked 7 times. I lit the pilot, and the indicator returned to 1 regular blink (the sign of normal function) as the gas flowed to the burner and ignited.
 
There is no need to completely remove the board from the plastic control valve cover.
The board is held in by one “T-15 torx screw” that would be uncommon for most folks. 
Just make sure you label (or cell phone picture) where the wires go, to be able to return them, and then disconnect all the wires.
This will insure that the board will not be getting any electrostatic signals from the water heater. It’s not very complicated, really.
 
The cover on the Water Heater’s gas valve is removed by a single flat head screw at the bottom. And two finger-pressable connectors at the top. 
You don’t have to drain the tank or disconnect any gas lines.  Although, it wouldn’t hurt to turn the gas off at the water heater line by twisting the valve into the horizontal position.
 
I thought you might want to add this info to your “do-it-yourself” site.  It saved me $150. 
Honeywell and Sears/Home Depot/etc. would encourage you to waste the money on a new part.  Thank God for the internet! 
And thanks so much for the clear directions on your website!

 Bob Robertson
Read more

Gene adds: Thanks for your contribution, Bob ... a lot of folks read this page since it was posted Jan 2016 ....
Also ... according to the service manual on pg 5 and 21, 4 blinks can mean a failed gas control which Sears confirmed, but it can also be a tripped ECO (energy cut off which trips when temperature of water inside tank exceeds 199°F ) ./... the temperature probe is a thermistor which changes resistance (measured in ohms) when water temperature changes ... the gas control interprets change in resistance as change in water temperature ... however, since the thermistor is electromechanical, then a temperature of 199° could be simulated onto the thermistor by electrical charge from nearby lightning strike .... the lightning could also destroy the gas valve of course .... resource: why you need ground wire .... but if the problem is tripped ECO, then the supposed repair is to turn gas control knob to OFF and wait minimum 5 minutes before re-lighting.

Other internet sources report:
"Draining your tank yearly may have prevented this but who the hell does that.
The sediment can build up and surround the stock probe and retains heat insulating the probe and causing the 4 flash situation.
I have set a reminder in outlook to drain my tank once a year from now on.
I guess Water heaters are now interactive devices requiring yearly maintenance."

"I removed the circuit board.
I shorted every connection on the board to the only connection marked GND rather than wait the hour.
Once reinstalled, it went into the 7 flash mode, but the pilot lit, and when set to HIGH it fired right off.
Within a couple minutes it reverted to 1 flash, and is working fine.
Definitely will be draining sediment as a preventive measure later this week."

"I unplugged the little cable [red and white wires going to thermopile] for about 10 minutes and replugged in and got 7 flashes.
After another 10 minutes or so, it reverted to 1 flash and fired up.
I also drained a small amount of sediment from the bottom of the tank, which was mostly brown water."

"I just unplugged the red and white input power and waited about 1 hour."

Turns out painting and cleaning the basement tripped a code “7 flashes”

"Taking out the circuit board and shorting across the pins (on back side of board) of what I believe is a capacitor**, worked to get the 7 flashes and then unit would light. I also drained some water then flushed a lot."
Honeywell gas control valve for residential atmospheric vent models
Temperature range Low 55° - very hot 160°
 Average bath 110°104°F, typical water heater temp 120° . Severe scalding risk over 135°
ECO (energy cut off located inside gas valve probe) limit 199° F, Basic water heater parts
TP release water at 210°F and 150 psi. TP valve code
TCO located on front of combustion chamber trips off at 180°F What-is-a-TCO
All calibrations are approximate

Buy
Reliance/ Honeywell gas control
American / Honeywell gas control
WV8840 Gas ValveKenmore water heater gas valve
Craftmaster/ Whirlpool
Bradford White
AO Smith

Honeywell gas control at Amazon
American / Honeywell gas control at Amazon
Honeywell gas valve for propane
Honeywell natural gas valve
Reliance NG at Amazon
Reliance LP at Amazon
Kenmore water heater gas valve
Gas water heater timer fits this valve

Resources:
How to test and replace gas control valve
Step-by-step how to replace Honeywell gas control valve
WV8840 Gas control valveLarger image
Disassemble Icon gas control
Temperature sensor, igniter and gas control can be replaced without draining tank.
Backplate remains installed.
How to replace Honeywell gas control valve

How to replace Honeywell gas control.
1) Unplug wires and disconnect piezo igniter
2) Remove 1 screw. On front bottom below plastic cover is 1 screw located on left side.
3) Remove plastic cover. Tip plastic cover out from bottom, and then pull straight back toward you and cover snaps off. Caution: plastic cover is connected to body with 3-strand yellow-orange-white wire.
4) Disconnect yellow-orange-white wire. Wire is plugged into circuit board on plastic cover. Grasp wire and pull upward to unplug wire from circuit board..
5) Remove valve body from backplate. There are 2 plastic clips that hold valve body to backplate. These are located at bottom on right and left side. Use screwdriver to push 1 clip down while while using another screwdriver to pry valve body outward. Then use screwdriver to push down other clip to release valve body.
Honeywell gas control
Larger image
Gas valve will NOT leak if the plastic cover is removed.
Circuit boards vary by gas valve model number and circuit board from another heater cannot be 'plugged' into another valve.
Larger image
Cautions
Do not take apart the gas valve.
If aluminum cover is removed to expose magnets as shown in photo, the gas valve WILL leak.
There are NO replaceable parts inside the gas valve.... picture is for informational purpose only.

Do NOT reuse a gas valve that has been taken apart as shown in this photo.
Do not reuse gas valve from another heater .... each gas valve has a specific model number, and gas valves vary by type of gas, BTU rating, manifold pressure etc.
Circuit boards vary by gas control model and cannot be 'plugged' into another valve.
WV880 to WT8840Note that the WV8840 is being phased out for the WT8840 ... (2020)

Can you install the WT series on your AO Smith brands* or Bradford White water heater? Yes. You might have to remove gas valve body from tank. Match numbers shown on chart ... note insulation thickness and brand... and of course note if your valve is natural gas or propane.
Buy:
WT8840B1000 at Amazon
WT8840B1500
WT8840A1000
WT8840A1500
Resource:
WT8840 replacement manual
WT8840 product overview models

What is the difference between WV8840 and WT8840?
Answer: Response to Error code 4

1)  Remember, gas valves come out of calibration and have other problems ... it is unavoidable that they do fail ... the WT8840 is just a tad more flexible, letting you reset error code 4 if the gas valve temperature sensor or circuit board has experienced a temporary misread.

2) As near as I can tell, there is a higher ECO limit .... the older WV high limit at 190-200°F and newer WT at 210°F.
What is ECO? Energy cut off or high limit. The heater has a thermostat probe located on back of gas valve that extends into water. The probe holds a variable resistor that connects to circuit board via 3 wires. As water temperatures inside tank rise and fall, the variable resistor produces small variation in current that circuit board interprets as change in water temperature. If the resistor senses temperatures over the ECO limit, or the high limit, then circuit board will fault the gas valve into failure.
If the thermostat probe is not coated with sediments (do the recommended maintenance and flush tank each 6 months), and variable resistor (thermostat) has not failed, and the circuit board is functioning correctly, and there are no other problems with gas valve ....
then the cause for error 4 is more likely a temporary misread of water temperature ...
that could correct itself with simple dial-down of temperature setting and maybe ON-OFF cycle of heater by setting gas valve knob to off, waiting 10 minutes and then relight heater ...
except the WV880 will not accommodate options ... and error code 4 is a failed gas valve.
You might be able to reset the circuit board DIY as shown following link: error code blinking 4 times

 3) The newer WT8840 does not have same fatal error (in all circumstances).
Error 4 on WT8840 doesn't mean the gas valve is OK ....
it just means the gas valve does not need to be replaced in all circumstances.
Dial down temperature a bit ....
and if needed, cycle the gas valve OFF using temperature dial located front of gas control valve, wait 10 minutes for gas to clear, then relight heater.
Resources:
How to light heater .pdf 
Read error code blinking 4 times
Why I do not recommend Rheem water heaters

Service manuals
Back to 10 things for troubleshooting water heater
Icon gas valve
For atmospheric vent models
Range Low 55° - very hot 160°
Average bath 110°F, typical water heater temp 120°
ECO limit 199° gas valve fails
TP release water at 210°F and 150 psi
All calibrations are approximate
Severe scalding risk over 135°
To reset gas control, rotate dial to OFF, wait 10 minutes for gas to clear. Then relight.
Buy newer model WT8800 series:
WT8840B1000 at Amazon
WT8840B1500
WT8840A1000
WT8840A1500
See replacement chart
Buy
Honeywell gas control at Amazon
American / Honeywell gas control at Amazon
Honeywell gas valve for propane
Honeywell natural gas valve
Reliance NG at Amazon
Reliance LP at Amazon
Kenmore water heater gas valve
Gas water heater timer fits this valve
Replacement instructions
How to test & replace Honeywell gas control valve
How to replace Honeywell gas control valve

Resources:
Typical installation manual
Typical installation manual/ low NOx
Adjust temp on Honeywell gas valve
Error codes
Error codes
Service handbook
State Error code/ troubleshoot/ service manual/ FVIR
Bradford White service manual
Error light blinking 4 times
How to light water heater
How to light water heater/ pdf
How to light Whirlpool energy smart

How to replace gas control valves
How to test gas control valve

How to install gas water heater

For power vent models
Range Low 90° - very hot 160°
Average bath 110°F, typical water heater temp 120°
ECO limit 199 style="f;" F, ECO trips, gas valve fails
Average bath 110°F
ECO limit 199° F
TP release water  at 210°
Buy
Example Honeywell gas control valve at Amazon
Reliance NG at Amazon
Replacement instructions
How to replace water heater gas valve

Resources:
Flue dampered service manual/ atmospheric
Flue dampered/general install and troubleshoot
Dampered troubleshoot codes
Dampered error codes
Dampered error codes
Induced draft troubleshoot codes
Example dampered install manual2

Example power vent install manual
Example power vent install manual
Example power direct vent install manual
Adjust temperature/ error codes on Honeywell
How to light Honeywell gas valve
Error codes and troubleshoot chart
Error codes
Error codes
Icon gas valve error codes

AO Smith service handbook
Bradford White power vent service manual 1
Bradford White power-vent service manual 2
Bradford power-direct-vent service manual
Condensing power vent service manual
Test gas control/ from BW service manual
Sequence of operation
How to clean burner

Safety
Water heater safety precautions
Water heater precautions/ pdf
Gas-water-heater-Safety-Precautions
Gas valve safety
Thermal expansion
Insulation blanket

For power vent models
Range Low 80° to Hot 150°
Error C flashes at 160°
Buy
Buy Intellivent gas control at Amazon
White Rodgers/ Rheem Intellivent gas control
AO Smith intellivent
AO Smith Intellivent at Amazon
AO Smith White Rodgers at Amazon

Replacement instructions
How to replace water heater gas valve

Resources:
AO Smith Intellivent troubleshoot and FVIR test/ pdf
Error codes and adjust temp on Intelli-vent gas valve
How to light water heater
Troubleshoot Intellivent/ pdf
FVIR intellivent troubleshoot .pdf
Intellivent service manual
Intellivent FVIR troubleshoot and reset
Sample manual
Intellivent wiring
Power direct vent troubleshoot
Sequence of operation
Intellivent error codes-troubleshoot
Promax gas water heater manual
For resetting controller: After the unit has been off for at least a minute, plug it in, turn on the switch; within a few seconds, depress both arrow buttons on the controller, and hold them until the left light begins to blink.  Release them, and within a few seconds, push those arrow buttons in the following sequence:  L/R/L/L/R/L/R/R.  This should reset the controller.
14 things needed for gas water heater & .pdf resources
What you need for operation of gas water heater.
Next pages
1) Basic parts and operation
2) Adequate incoming air supply ... issues: closed doors, tightly insulated house, very hot attic.
3) Adequate air supply getting to burner... issues: dirty vent screen, dirty environment, maintenance.
4) Thermal cutoff  ... TCO ... issues: failed part, maintenance, vent.

5) Flammable vapor lockout .... issues: exposure to vapors, bad FV sensor, failed FV system,
6) Fuel supply to gas valve thermostat ... natural gas and propane are different ... issues: wrong gas, low pressure, moisture in pipe, undersized gas meter, supply line too small for BTU rating.
7) Gas valve thermostat regulates fuel supply ... issues: not enough gas, failed thermostat, failed gas control valve.

8) Fuel supply from thermostat to burner ... issues: maintenance, thermocouple-thermopile, gas control valve.
9) Clean and replace burner ... issue: periodic maintenance requires burner inspection, cleaning, and possible replacement

10) Functioning thermopile-thermocouple-pilot light ... issues: misalignment, failure of part.
11) Ignition of fuel supply by pilot light or hot surface igniter ... issues: pilot light, piezo igniter, electrode.

12) Power vent water heater troubleshoot ... issues: pressure switch, blower, blower sequence from gas control, outlet polarity
13) Venting combustion byproduct .... issues: vent in disrepair, other vents in house drawing air

14) Misc troubleshoot manuals
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Icon gas valve

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