Off the seat of a
bicycle
The
house was gradually finished over the next five years including a
combination barn/shop built out back. It really felt like a home once
the carpet went in.
Our acre of land lay next to an abandoned
railroad easement near a stream so we had a steady flow of wildlife
coming through. Over the years two bobcats and a puma showed up hunting
in the back yard. Since then the concrete-pourers have cut down most of
the trees and eliminated all sustainable life except car-world so
seldom anymore do creatures show up but it was fun cataloging the
critters while it lasted.
In strange paradox, the people that
moved in next door were local country folk and he shot everything
including one of our housecats. You would expect native Texans to
appreciate the wild animals, and want to preserve that way of life, but
they were local gossipers and popular purveyors of the local code and
spread shit on me more than once … so it was nice to see them go
bankrupt and move away.
My business flourished but it was a long
drive into Houston every day to do remodeling, so I changed-up and put
out flyers across Sugar Land, TX in 1989 and became a painting
contractor … of course I wasn’t the biggest or flashiest guy around,
but with my three helpers we never missed a day’s work, and had a stack
of houses lined up and we knocked them down two or three a week.
We
became an assembly-line painting machine, and I guess in doing so, we
became environmental polluters of the highest order … throwing all that
spray paint in the air. But who knows, maybe the function of the earth
is to process atomic particles in strange and exotic manners, and if
this were the case, then we were following the prime intent, and indeed
making sure things would continue changing on the planet.
Each
morning I picked up materials then spent the five-day week replacing
rotted wood and painting alongside my workers and spent evenings and
weekends hustling more jobs. It was the usual work-a-holic pattern that
has followed my life but I relished creating my own opportunity.
When
you’re self-employed, nobody gives you a check for doing nothing … you
have to go out and make it happen. And success came because I worked
hard and saw each job as an opportunity to solve the complete problem
for the customer. It was a challenge to become better and more
efficient with each successive job.
We never watered-down the
paint or used the second-line materials, and we replaced all the rotted
wood, not just the easy-to-reach stuff. It was personally important to
provide genuine service to my customer’s homes.
Over the next
twelve years, my body felt good fixing and spray-painting houses in the
hot Texas sun … and occasionally I told my customers it ‘burned the
evil right out of you,’ because the heat and exercise helped my
arthritis quite a lot.
Still my life-long problem relating to
people re-emerged at the local lumber yard. Frankly I wanted to do
business with a vending machine … I despised the social organization
and resented having to ‘key-in’ human-connection codes before the store
could pony up a yard ticket or load up a board.
Old-timey
lumber yards are a natural outgrowth of the local code … and the people
working there guard over the lumber because they assume first that you
need help deciding between a 2x4 and a 2x6, and second that you’ll
steal their shit if they let you touch a board before it’s paid for.
Lumber
yards attach special importance to the rituals of ticket writing and
the appropriate conversational exchange that takes place before the
paperwork can be issued. The salesmen are empowered like border guards
… and exercise their duty carefully, making sure to point out any
deficiency the customer might have in his manners … for instance the
customer cannot say, ‘hurry the fuck up.’
Of course I was a
‘hurry-the-fuck-up’ sort of customer because standing around the lumber
yard exchanging pleasantries was dead money overhead and I saw those
guys eating up my day over their social nonsense. Just clear the
fucking decks and shoot the product out to the customer?
The
irony was that I enjoyed exchanging conversation, but about work-goals
and new methods for doing things and astrophysics … but counter
salesmen and lumber-loaders don’t give a moose’s butt about those
things …
… they spend their day churning personal gossip into
‘social currency.’ They require the social-club exchange as a way of
reaffirming their existance, and community leaders capitalize on this
by rewarding those people for sharing gossip. This is the operative
backbone of the local code … and creates the thriving beehive that
funnels information to the police and legal system, and it is why the
prosecutor can pull little threads of gossip out of the hairdresser to
convict some lady for poisoning her husband.
‘She-said’ is base-line local code.
Myself
on the other hand, I didn’t want to know anything about other people. I
listened to my customer’s stories but never repeated anything … that
chit cluttered up the day’s work.
I just wanted to load the
lumber and get to the job … but the lumberyard workers punished this
lack of people skills as a social offense and they started causing
problems for me. You know how border guards act when the searchee don’t
act right.
Obviously my personality would get me voted off
survivor-island on the first ballot, but it’s also true I would learn
how to survive in the wilds because of fearlessness and work ethic.
Self-employed people are highly motivated to find new ways, but
counter-workers and border-guards are highly motivated to stop people
they don’t like.
… increasingly it was hard to get service at
the lumber yard. They accused me of not knowing ‘how to act’ because I
was pushy and flashed anger and finally I had to call on management
intervention.
I didn’t go there to visit the workers, I went
there to get boards, and if they can’t do that job without requiring me
to visit ‘appropriately,’ then what the hell is going on?
It
didn’t take long before I got pissed off royal at the lumber yard. They
were wasting my work day, and once I called up and ordered a water
heater and asked if they would roll it out front to save time, but when
I got there, nobody had written a ticket. No sir, the border-guard
manual sez you must place your order in person and pay for it before we
can issue a ticket.
What a filthy local attitude … forcing the
contractor to spend valuable work hours waiting for their important
asses to search your luggage. Those guys got paid by the hour, but a
contractor gets paid only when he’s producing.
One of the clerks
asked me if I worked for poor people … as if my greed would never stoop
to help others, and his would. The selfish bastard never knew I was
homeless once but held himself out as the poor-man’s champion. He was
trying to embarrass me because I made more money, and he wanted a
social recognition to equalize the deficiency. But he was just
mandating my participation in their social peck.
I realize
nobody wants to feed a cat that scratches you, and that’s how the
lumber yard personnel saw me, but I didn’t want them to feed me. I knew
their product-numbers and could write my own ticket and load my own
lumber, so I started side-stepping the store nightmare and began
driving straight into the yard and loading my own boards and then
driving back out to the parking lot before going inside to pay.
Not
paying in advance for a yard-ticket before loading was an outrageous
move, but their rules were stupid … they shipped truckloads of material
to people who had ‘charge accounts’ and hadn’t paid first, so get off
my back.
I was a very profitable customer for them because I
paid cash, and they didn’t have to carry a 30-day note, nor wonder if
my money was good … but Attila broke through the wall and was pulling
his bags across the border without customs inspection.
It was
social suicide to sidestep the store bottleneck but look what both
sides gained: I got to select which boards were best for my customer,
and I could impulsively choose more products than were on my original
‘buy’ list. And I didn’t require employee time to sell or load the
products, plus I got to see every new product they brought in. I was
printing money for them, and cutting their overhead.
I created a
win-win partnership with that lumber yard, but the salesmen hated me
because I couldn’t relate to their local code. I just didn’t give a
shit about personal lives.
The store manager kept implying in
front of everyone that I was stealing lumber; the short little jerk.
But I had a sit-down with the top manager and laid out that his
business and my business were cooperative partners … which is a
contemporary economic model; one that replaces adversarial business
practices with trust between parties. And the concept of
‘just-in-time-inventory’ is an outgrowth of this thinking, but it only
works when inefficient bottlenecks are cleared out (like salesmen who
value social exchange over productivity).
Then one afternoon I ran my truck into wet concrete at the lumber yard.
It
was the end of a hot July day around 5:30, and the sun was glaring in
my dirty windshield as I drove through the gate toward the warehouse.
Frankly I wasn’t paying attention to the fucking lumber yard. I was
thinking about what materials were needed for the next day.
The
section of concrete they just poured was sloping away from my vision
angle, so I didn’t see it, but more incredulously, the yard personnel
hadn’t put up a wood barrier or marked-off yellow tape to designate a
driving hazard … and then I clunked my front wheels off into a hole of
wet cement.
As soon as it happened I saw the wet concrete and
immediately stopped but none of the fellows helped me back out even
though I had a fully loaded trailer behind my van.
I got
out of the hole and picked up the materials then went into the store to
pay … and that’s when the store manager showed up. He had left for the
day but raced back over when the yard foreman called him, and he said
aloud in front of everybody that I was speeding and ignored the men who
were waving at me … and he added that I intentionally tried to drive
through their work.
That ripe mf. Obviously my aggressiveness
in all matters implies I would intentionally damage my vehicle and
their cement work, for what purpose I don’t know.
The manager
said from now he was requiring me to get a yard ticket before going
into their yard … which revealed his real motive: he wanted to force
their slow-down world of gossip on top of me. So fuck him.
His
attitude infuriated me. He held himself out to be a Christian but was
accusing an honest man based on false witness … and his daily derision
of me at the yard was what prompted his people to bear that false
witness. The store manager was no Christian, he acted like a cheap
local mullah.
The first thing I did after washing off my front
tires was to measure the wheel-base of my van, and then calculate how
fast the actual driving speed was based on the fact the back wheels
didn’t enter the cement. Factoring in response time and the short
distance traveled before coming to a stop, my speed was barely four
miles an hour … and that shot the eyewitness in the ass.
I was
not speeding and it proves the unreliability of eyewitness testimony,
especially about unpopular people, but moreover it shows how the local
code fabricates false testimony based on popularity … which goes to the
heart of prosecutorial misconduct in this nation, and is why popular
and wealthy people don’t pay the same price as others … but it also
essential for understanding why bicycles are not given equal protection
under the law … quite simply because bicycles are unpopular and are
seen as a nuisance on the road.
Chapter 67
It was
ridiculous to be involved in the concrete incident at the lumber yard
but I faxed the top manager a note about the store manager’s
accusations along with my mathematical proof of speed … and then
reminded him that there were no ‘construction barriers’ in a lumber
yard filled with boards. I also reminded him that his yard men had
delivered an extra twenty dollar sheet of siding to my job the month
before, and I covered their ass and returned it to stock.
And
I reminded him that nobody at his yard inquired if my van or person was
damaged by the lumber-yard’s negligence for not putting up a barrier,
and the store manager got demoted, but his attitude was a sorry state
that helped usher in the arrival of Home Depot, and I pumped a fist in
the air when they broke ground for that business.
And the
strange thing, as it turns out, most contractors think like me because
the local lumber yard went ka-put when Home Depot and Lowes moved in …
and those lumbering counter-salesmen lost their jobs including the
store manager … and interestingly, a few of them hired on at the Depot,
but their former job ill-prepared them for anticipating customer needs.
Sales is more than writing a ticket.
If the true measure of a
man was whether he could charm his way with counter salesmen, then John
Gacy would still be living in society and burying his spoils under the
house, because he was well-liked among the Century Supply salesmen.
Sales
is about personalities and social formalities at some level, but I felt
strongly that I had proven my worth at the lumber yard and simply
wanted to be left alone by the employees. I wasn’t interested in their
life stories or gossip, and quite frankly Home Depot didn’t require the
contractor to get involved.
The old-timey lumber-yard model
still exists some places today, and it’s a shame too, because that’s
the business model for the antiquated, inefficient prescription drug
delivery-system in America, where the customer cannot simply pick up
their product off the shelf.
People want their right to privacy,
and have the right to expedited business and they don’t like gossipy
businesses like the pharmacy, because the world is too fast-paced for
mullahs that refuse to do business with someone because he doesn’t pray
facing east four times a day or give a shit about your personal life.
Index of chapters